NetSight Analytics Privacy Policy

Effective Date: October 26, 2023

Welcome to NetSight Analytics. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website and services, including our advanced IP scanner solutions. At NetSight Analytics, located in the heart of Silicon Valley (Menlo Park, CA), we are committed to protecting your privacy and ensuring the security of your information.

1. Information We Collect

We collect several types of information to provide and improve our services:

Personal Information: This includes your name, email address, phone number, and company affiliation when you register for an account, subscribe to our newsletter, or contact us.
Usage Data: We collect information about how you use our website and services, including IP addresses, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This data helps us understand user behavior and improve our platform.
Device Information: We may collect information about the devices you use to access our services, including device model, operating system, unique device identifiers, and mobile network information.
Cookies and Similar Technologies: We use cookies and similar technologies to track your activity on our website and collect data about your preferences and usage patterns. Please see our Cookies Policy for more information.

2. How We Use Your Information

We use the collected information for the following purposes:

To Provide and Maintain Our Services: This includes operating our website, providing customer support, and delivering our IP scanner solutions.
To Improve and Personalize User Experience: We analyze usage data to understand how users interact with our services and to personalize your experience.
To Communicate with You: We may use your contact information to send you newsletters, updates, promotional materials, and important notifications about our services.
To Detect and Prevent Fraud: We use collected information to identify and prevent fraudulent or unauthorized activities on our website and services.
To Comply with Legal Obligations: We may process your information to comply with applicable laws, regulations, or legal processes.

3. Data Sharing and Disclosure

We may share your information with the following categories of recipients:

Service Providers: We engage third-party service providers to assist us in providing and maintaining our services, such as hosting providers, analytics providers, and payment processors. These providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Business Partners: We may share information with our business partners to offer you joint products or services or to conduct joint marketing activities.
Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Affiliates: We may share information within our corporate family, including subsidiaries and affiliates, for internal business purposes.

4. Data Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption: We use encryption to protect sensitive information during transmission and storage.
Access Controls: We restrict access to personal information to authorized personnel only.
Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.
Data Minimization: We only collect and retain the minimum amount of personal information necessary to achieve the purposes outlined in this Privacy Policy.

Despite our best efforts, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your device when you visit a website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them).

We use cookies for the following purposes:

Essential Cookies: These cookies are necessary for the basic functionality of our website and enable you to navigate our site and use its features.
Analytics Cookies: These cookies allow us to analyze website traffic and usage patterns, which helps us improve our website and services.
Functional Cookies: These cookies enable us to remember your preferences and provide enhanced functionality.
Advertising Cookies: These cookies are used to deliver targeted advertisements based on your interests and browsing behavior.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect the functionality of our website.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

Right to Access: You have the right to request access to the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
Right to Erasure: You have the right to request that we delete your personal information.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
Right to Object: You have the right to object to the processing of your personal information.

To exercise these rights, please contact us at privacy@netsightanalytics.com. We will respond to your request within a reasonable timeframe.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by NetSight Analytics. We are not responsible for the privacy practices of these third-party websites or services. We encourage you to review the privacy policies of these third parties before providing them with any personal information.

8. Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@netsightanalytics.com. We will take steps to delete the information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the effective date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

NetSight Analytics
1600 Willow Road
Menlo Park, CA 94025
Email: privacy@netsightanalytics.com
Phone: (650) 555-0123

Policy authored by: Dr. Eleanor Vance, Chief Privacy Officer

Reviewed by: Mr. David Chen, Legal Counsel